If you've tried talking to Sinan out loud, you know the rhythm it used to have: you ask something, Sinan answers, and then it stops. To keep going, you had to reach for your screen and tap again. Not a huge interruption, but it broke something that voice is supposed to be good at: talking without having to look.
We've changed that. Live voice conversations with Sinan now keep listening automatically after each answer. Ask a question, get a reply, and keep talking — no tap needed in between. The conversation holds together the way a phone call does, instead of resetting itself every few seconds.
Why this was worth fixing
Voice is the mode people reach for when their hands are busy or their eyes are somewhere else: driving, cooking, carrying boxes out of a stockroom, standing at a counter with a customer in front of them. The moment you have to look at a screen and tap a button, you've lost most of what voice was for.
It also matters for how natural the conversation feels. A real conversation doesn't pause and wait for a button press between every sentence. It listens. Sinan now does the same: after it finishes an answer, it's already listening for what you say next.
What this looks like in practice
Say you're checking in on orders while you're elsewhere in the shop. You ask Sinan what shipped today. It answers. You ask a follow-up about a specific order. It answers that too. Then you ask something unrelated, about a product you're low on. None of that requires you to touch anything in between — you just keep talking, and Sinan keeps listening and keeps answering.
That's the whole change. It sounds small written down, but it's the difference between a tool you operate and a conversation you have.
What hasn't changed
This is about how voice conversations flow, not about what Sinan is allowed to do on your behalf. Everything we've said before still holds: Sinan can tell you things, draft things, and prepare things, but anything that can't be undone — a refund, a cancellation — still waits for your approval. Voice doesn't change that. It's still a faster way to ask and be told, not a faster way to approve.
We also haven't changed what happens when a conversation genuinely ends. If you stop talking and don't say anything for a while, Sinan will stop listening, the way any sensible microphone should. This isn't about Sinan listening in all the time — it's about not making you tap between one exchange and the next while you're actively talking with it.
Why we're mentioning this at all
It would be easy to treat something like this as too small to write about. We don't think it is. A lot of what makes a tool good or bad to use isn't a feature you'd put on a list — it's whether the thing you do fifty times a day has friction in it or doesn't. Tapping to continue a conversation, fifty times, adds up to a worse way of talking to your shop's assistant. Removing the tap is a small fix with an outsized effect on whether voice actually gets used.
That's also, honestly, why we build this way: ship the small things that remove friction, not just the ones that make a good headline. A shop owner isn't going to notice "continuous listening" as a bullet point in a changelog. They're going to notice that talking to Sinan while their hands are full finally feels like talking to someone, instead of operating something.
If you use voice with Sinan — on your phone, in the shop, wherever you reach for it — this should just feel better starting now. We'd like to hear if it does.